Can We Help You?

Search the Questions Below or Ask Us Your Own

Why do I need to be registered?

You register on Betnomi.com to get unlimited access to all the products available on the website. Registration allows you to set an account totally free of charge and without any obligations. Use the account to manage your bets and personal data. You can make bets after you refill your account.

How can I register on your website?

Registering on our website is fast and straightforward. Just click the ‘Register’ button in the top right corner. Upload all the necessary documents into your personal profile to start your gambling journey quickly and smoothly. We also recommend looking through our terms and conditions before you get underway.

Why do I need to provide my personal data?

Your personal data is required to grant you full access to our products. Your Betnomi account is managed just like a bank account, and we need to know your first name, last name, and residential address. By entering your date of birth, you verify that you are of legal age to use Betnomi services. Your email address is important so we can get in touch via email.

Do I undertake any obligations by registering?

No. Your registration does not bind you in any way, and you are not obliged to make deposits regularly or place a certain number of bets. However, by registering, you agree to our General Terms and Conditions.

Can I change my personal data after registration?

You will be unable to change your basic data, including your first name, last name, date of birth, your account currency, or the country settings. You can submit a request to change the name on your account for a typographical error or a legal name change. We cannot change the name on a Betnomi account to a different person's name. Making a minor correction; You can fix a typo of 1 or 2 characters only once. If you're not fixing a typo, you'll be asked to provide documentation to support your name change (i.e., a copy of your photo ID and your change of name certificate).

What cryptocurrencies do you accept?

We currently support Bitcoin, Bitcoin Cash, Solana, Ethereum, Tron, USDT, Doge, Litecoin, Binance coin, and Ripple (XRP). Check your user profile for an updated list of supported currencies.

Which is the minimum withdrawal amount?

The minimum amount you can withdraw depends on the blockchain you select. The minimum withdrawal is dynamic and for more up-to-date information, check the withdrawal page from your user profile.

Are there any fees imposed on withdrawal?

Betnomi does not charge any fees for withdrawals. However, blockchains require a small fee to process transactions on the blockchain (miner fees). These fees are dynamic and dependent on the blockchain, so we cannot quote a fixed amount.

What should I do if I have forgotten my password?

The fastest way to reset your password is to click the ‘Forgot Password?’ link. Unfortunately, it can't be restored in some rare cases (e.g., if the email address you’ve provided is wrong or if there are any technical inaccuracies). If you are having trouble, don’t hesitate to contact our support team.

Can anyone else get access to my account?

This might happen if you leave your page without logging out of your account. We highly recommend you enable multifactor authentication (2fa) on your account for increased security and safety.

What should I do if someone learns my password?

Change your password and contact our support team immediately. We will block your account and sort out the issue as soon as possible.

Why was my bet delayed or interrupted?

This may occur because of the following reasons: * Technical problems (interruption of the broadcast during (live) games, software failure, power cuts, etc.). * Busy periods. * High interest in a sports game/match or an event. * Congestion of a network provider. * Speed of completion of the sport or event. For example, a tennis game is an event with a swift outcome; the quantity of bets is high, so changes in odds are frequent.

Why was my bet duplicated?

This can happen only if you press the button twice. Please be careful when placing bets.

Why were the odds on an event canceled?

Suspension of odds could happen for any of the reasons in 2 above.

How accurate is the data on live matches?

We work hard to ensure that the information is up to date and correct. However, it should only be considered as a guide when betting.

Why is my limit on the (live) bet reduced?

Betnomi reserves the right to reduce the limit of players or block them from using its services. Betnomi doesn’t owe an explanation regarding these decisions.

How do I create a Casino account?

Playing in Betnomi Casino requires a Betnomi account. If you do not yet have one, just click on the ‘Register’ button on the Casino page and follow the registration process.

How do I deposit funds into my account?

Once logged in, press the ‘Deposit’ button on your screen and select your desired amount and payment method.

How can I see the games I played last?

Once logged in, you can view the Last Played Games using the appropriate icons on the bottom of the Casino page.

What is a Random Number Generator?

As the name suggests, a Random Number Generator (RNG) is a program that produces random results in software-based casino games. Random outcomes mean that the game is not rigged to influence any player in particular. Rather, they present a leveled ground for players to gamble online.

What kind of games can I play at the Casino?

Betnomi offers a wide selection of games, including 3D games, table games, slot games, and live games like Blackjack, Roulette, Baccarat, and Bet on Poker.

Email

For all customer queries, please email us at support@betnomi.com and quote your username and Player ID. For all other questions or offers, please email us at info@betnomi.com

Send Email

Telegram Support

Write to us in the chat, we are always happy to help!

Telegram